The financial services world of the future AI, automation, and connected experiences: industry leaders reflect on the technology and trends shaping their organizations In the futuristic 2014 film Her, a man befriends his operating system, a software program that’s believably human. Google Futurist and Director of Engineering Ray Kurzweil has said it’s a world that’s not far off, famously predicting that computers will read at human levels and take on human characteristics by 2029. 1 Business strategist and speaker Andrew Winston, author of The Big Pivot, sees the world in the next 10 years as even more open and less private. 2 The amount of data collected on people, products, and organizations will skyrocket, while well-developed technological tools will emerge to analyze t

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