Case Study

The Farmer’s Dog decreases average call handle time 75% with UJET

The Farmer’s Dog decreases average call handle time 75% with UJET

Pages 5 Pages

The Farmer’s Dog decreases average call handle time 75% with UJET Customer Story i The Farmer’s Dog © 2019 UJET, Inc. All Rights Reserved. Company The Farmer's Dog was started after Brett Podolsky’s battle to cure stomach issues of his Rottweiler, Jada. He quickly realized just how broken the commercial pet food industry was, even products advertised as “organic” and “natural” proved to be heavily processed. It was only after a fresh, home-cooked diet, recommended by his veterinarian, that Jada began to improve and was eventually cured. Having witnessed first-hand the power of fresh food, he teamed up with Jonathan Regev to rethink the industry from the ground up and create a product they wished had existed for their own dogs (and dogs everywhere). In 2014, the pair started making

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