Case Study
The Evolution of Highmark Output Services from Print to Mail Operation to Customer Communication Centre of Excellence
The Evolution of Highmark Output Services from Print to Mail Operation to Customer Communication Centre of Excellence
CASE STUDY integrating your world of documents Customer Background Based in Pittsburgh, Pennsylvania, Highmark Inc. is an independent licensee of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. One of the largest Blue plans in the nation, Highmark serves 4.9 million health plan members in Pennsylvania and West Virginia. Nationally, the company employs more than 19,500 people