The district administration (DA) of the “ Tri-state district“ of Sigmaringen
The district administration (DA) of the “ Tri-state district“ of Sigmaringen
2 PagesCUSTOMER SUCCESS STORY Landratsamt Sigmaringen The district administration (DA) of the “ Tri-state district“ of Sigmaringen – it comprises parts of the former states of Baden, Hohenzollern and Wuerttemberg – offers a broad range of services online. The website provides citizens with the opti- on of contacting the authority’s staff directly via email. This became increasingly difficult due to the explosive increase in the amount of spam at the district administration. The IT manager of the Sigmaringen district administration Gerhard Schönbucher summarizes the initial situation as follows: “The filter methods of our Microsoft Exchange email platform were no longer able to cope with the mass of spam. The inspection of the subject line and the text per word list was not e
