FINANCIAL SERVICES Safeguarding an insurer’s reputation for efficiency and service PA and 7Safe We Make the Difference www.7safe.com THE DIFFERENCE IS PROVIDING REASSURANCEBeing able to submit claims online can be a big plus for insurance policyholders – it means their claims get settled more quickly and reflects well on the quality of service the insurer offers. But for online claims to remain a positive experience all round, the insurer must be confident its web-based service is secure. This was the case for our client, a major travel insurance company, who wanted reassurance on the resilience of its publically available online claims service and related IT infrastructure. We conducted a comprehensive IT security analysis of both, testing the web application from the per

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