Case Study

The Devereux Foundation

The Devereux Foundation

Pages 2 Pages

Customer The Devereux Foundation is a U.S. non-prot organization that operates 15 centers in 11 states providing services for persons with developmental, educational, and emotional disabilities. The IT department at Devereux supplies technical support to 6000 internal/external users and supports a 10 hour per day call center shift. Speed of service is crucial to the IT team, as in many cases the person seeking assistance is a doctor or a nu

Join for free to read