Case Study

The daa’s journey to personalised, multichannel customer experiences

The daa’s journey to personalised, multichannel customer experiences

Pages 6 Pages

daa (Dublin Airport Authority) partnered with Xtremepush to centralize customer data and deliver personalized, multichannel campaigns. Xtremepush integrated with daa's existing systems to create a unified Single Customer View, enabling real-time engagement across email, SMS, push notifications, and on-site messages. The platform helped daa enhance customer experiences, increase revenue through targeted upselling, and maintain GDPR compliance. With Xtremepush's campaign orchestration tools, daa's marketing team gained the ability to manage campaigns independently, driving high engagement and measurable ROI.

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