The customer hotlines at Telekom Austria TA AG – innovative navigatability using speech recognition

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Proven in practical testing CreaLog was awarded the contract to design a state-of-the-art voice portal for the customer hotlines at Telekom Austria TA AG – after a wide-ranging prac- tical test comparison with other providers. The project involved setting up three locations with redundantly configured portals navigatable by the caller‘s natural speech. All systems are equipped with the internatio- nally proven speech recognition and synthe

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Case Study A1 Telekom Austria AG

Case Study Telekom Austria

Case Study Deutsche Telekom

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Case Study

The customer hotlines at Telekom Austria TA AG – innovative navigatability using speech recognition

The customer hotlines at Telekom Austria TA AG – innovative navigatability using speech recognition

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