CUSTOMER CASE STUDY SCHLOSS SCHÖNBRUNN KULTUR- UND BETRIEBSGESELLSCHAFT | 1 CUSTOMER SCHLOSS SCHÖNBRUNN KULTUR- UND BETRIEBSGESELLSCHAFT MANAGEMENT MAG. KLAUS PANHOLZER WEB SITE WWW.SCHOENBRUNN.AT/EN/ INDUSTRY TOURISM LOCATION VIENNA, AUSTRIA KEY CHALLENGES • Austria’s number one tourist attraction is open on 365 days a year, therefore availability of systems has to be assured • A smart IT team with a lot of tasks needs an easy-to-manage infrastructure • Centralization of many locations IMPACT • Virtualization enables easy administration • Stable infrastructure and quick deployment of new resources • Users work with the same interface everywhere Schönbrunn Palace is one of the main attractions in Vienna, Austria and is visited by millions of people every year. But the imperial

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