The Container Store Keeps Customers at the Center of Its Business with CGC
The Container Store Keeps Customers at the Center of Its Business with CGC
4 Pages© Bazaarvoice, 2017 1 AT A GLANCE Challenge Use every means possible to keep the customer at the center of everything The Container Store does. Solution Give a voice to the customer with Ratings & Reviews, and employ Bazaarvoice best practices to maximize the program’ s value. Benefit Increase review volume – and orders and revenue – with post-interaction emails; improve product offerings with feedback from customer reviews. Featured Solutions Bazaarvoice Ratings & Reviews The Container Store Keeps Customers at the Center of Its Business with CGC Customer experience has been at the heart of The Container Store’s values since it opened its first storage and organization retail store in 1978. Today, the company’s commitment to customer care is as strong as ever, especiall
