CASE STUDY Too many moving parts in a manual system – time for an automated system with a fixed network In a city as large as Toronto, lots of little things can add up quickly. That’s certainly been the case for the City’s Water Meter Program, according to Manager Carlo Casale. Prior to 2010, 476,000 water accounts generated $1.1 billion in annual revenue. Toronto’s system has encompassed quite a few “moving parts” – which included differe

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