Testing center of excellence enables financial services major to optimize quality and reduce costs
Testing center of excellence enables financial services major to optimize quality and reduce costs
4 PagesDESIGN • TRANSFORM • RUN Testing center of excellence enables financial services major to optimize quality and reduce costs Genera Tin G TeCHn OLOGY impa CT Case Study Client Major financial services provider industry This client is a diversified financial services provider, offering consumer, commercial, and business banking services to nearly 13 million customers, in addition to catering to the financial needs of multinational corporate, institutional, and government clients Business need addressed The client wanted to establish a user acceptance testing (UAT) Center of Excellence (CoE ) to transform the existing testing function and achieve quality services while reducing total testing costs without loss of control Genpact solution Optimized the existing UAT processes a
