Case Study: TenStep – CAPSIS SC Introduction This case study of TenStep – CAPSIS SC is based on a February 2016 survey of Quadient Technology customers. Challenges Top drivers for purchasing Quadient® Inspire: Offer new value-added services to clients Sophisticated data handling and automation capabilities Move to digital output: HTML , email, SMS Consolidate multiple customer communications products Data integration and customization to use it for analysis and normative purposes Use Case TenStep serves the following industry types: Retail and loyalty Banks and financial services Insurance and Health The most important capabilities when implementing Quadient® Inspire were as follows: Quick application development turnaround Easy and quick omnichannel proofing Responsive communications des

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