Case Study

Tempel Steel has expanded its operations all over the world. It has been using Dynamics 365 from Fullscope to manage its sales activity

Tempel Steel has expanded its operations all over the world. It has been using Dynamics 365 from Fullscope to manage its sales activity

Pages 2 Pages

fullscope.com | alithya.com | MSsales@alithya.com | 866 420-7624 Tempel Steel is a leading manufacturer of precision magnetic steel laminations for the automotive, motor, generator, transformer and lighting industries. Formed in Chicago, US in 1945, Tempel has since expanded into global markets with acquisitions in Canada, Mexico, China and India. A clear overview of the small details in the bigger picture In the past 20 years, Tempel Steel has expanded its operations all over the world. It has been using Dynamics CRM, now Dynamics 365 from Fullscope to manage its sales activity for a few years. But its Customer Services department managed issue tracking and service requests via spreadsheets. With an ever-increasing customer base, manual inputting of data was time- consuming

Join for free to read