alithya.com | sales@alithya.com | 514 285-5552 TELUS Health Establishment of a Project Management Office (PMO) and organizational transformation organisationnelle CASE STUDY TELUS Health, a subsidiary of the TELUS telecommunications company, offers digital healthcare solutions across Canada. Their products include telemedicine, electronic medical records, insurance adjudication, pharmacy management, and more. Users of their services include healthcare professionals, patients, and insurers. Streamlining management processes In 2015, TELUS Health was facing several challenges, including difficulty in meeting customer demands, given the market's strong interest in their products. In Alithya, the TELUS Health leadership found a business partner to help them understand the

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