The Centre Intégré de Santé et Services Sociaux Outaouais (CISSS), also known as Integrated Health and Social Services Centre, is made up of five health and service centres for the population. CI SSS’ s main mission is to improve the health status of the r e g ion ’ s residents. Acting as a trusted advisor, Alithya was mandated to upgrade the Biztalk 2011 platform and assess how to minimize the impact on all 9,000 employees and volunteers in this cluster. Requirements/Challenges to overcome The complexity of this project was to integrate more than 40 types of interfaces and make data “talk” to various systems from different units (e.g. pharmacy, radiology, oncology, etc.) to the centralized system. Additionally, since the previous Biztalk systems were robust and reliabl

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