Case Study | CB&S Bank In 1906, CB&S Bank opened its doors as Citizens Bank and Savings Company in rural Russellville, Alabama serving the needs of farmers and merchants dependent on weather and shaky commodity markets. Surviving boom, bust, depression and war, the bank grew from its first dirt-road location to 50 branches strong across Alabama, Mississippi and Tennessee. As handwritten ledgers morphed to a state-of-the-art banking model, the CB&S Bank mission to deliver superior service remained constant. To achieve IT efficiencies, the bank adopted a Citrix thin client architecture in 2014, moving its Fiserv core to a private cloud. CB&S Bank tellers, however, were still performing manual tasks: hand writing deposit tickets, validating funds and checking accounts for item hold

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