LanguageLoop, Australia's leading language service provider, enhanced its customer experience operations by implementing NICE CXone, a flexible cloud-based contact center solution with comprehensive IVR services. NICE CXone streamlined internal processes, enabling quicker connections to translating and interpreting services. With over 40 years of experience and a network of 3,000 interpreters speaking more than 190 languages, LanguageLoop now efficiently supports over 500,000 non-English speakers annually, delivering seamless, scalable language assistance through NICE’s innovative platform.

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