Case Study

Telesales Shrinks New Business Implementation Time by 60% with Simplified Access to Customer Data

Telesales Shrinks New Business Implementation Time by 60% with Simplified Access to Customer Data

Pages 1 Pages

With other platforms there was a need to go to IT and other applications. The way its setup, you have the flexibility to monitor/administer things on the fly. Y ou can be nimble, you can roll with those changes fairly quickly because everything is on one platform. Business Analyst in charge of new client implementations — Edward Abreu info@livevox.com | 844.207.6663 | livevox.com Performant Financial Corporation is a BPO specializing in healthcare, commercial, and government outsourcing services. Performant is supported by 600+ agents with four call center locations across the U.S. The BPO has over 15+ years providing contact center services, maximizing revenue, quality and cost integrity for the clients they serve. Telesales Shrinks New Business Implementation Time by 60% w

Join for free to read