Telenor Modernizes Customer Communication Management

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SUCCESS STORY ENTERPRISE INFORMATION MANAGEMENT INDUSTRY Telecommunications CUSTOMER Telenor CHALLENGES • Customize and unify 1,500 complex customer communications a month • Replace old document management process, which was expensive, time consuming, and prone to error • Implement a quicker, more flexible system that will decrease the need for IT support SOLUTIONS • OpenText ™ Exstream BENEFITS • Document changes that used to take hours,

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Telenor Modernizes Customer Communication Management

Telenor Modernizes Customer Communication Management

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