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Optimizing Customer Communication Processes

Optimizing Customer Communication Processes

OpenText
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SUCCESS STORY ENTERPRISE INFOR M ATION M ANAGEMENT INDUSTRY Utilities CUSTOMER SourceGas CHALLENGES n Complex communication requirements for diverse customer base n Optimizing target marketing efforts to fuel growth in non-regulated business n Improving customer service SOLUTIONS n OpenText StreamServe, n OpenText Document Access BENEFITS n Integrated solution speeds user adoption and simplifies IT landscape n Ability to quickly incorp

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