© 2017 CorVel Corporation 11/17 DL 08/16 Case Synopsis During her evening shift, an employee experienced severe lower back pain after lifting a box. She immediately reported the incident to her manager who assisted in calling CorVel’s Nurse Triage. The CorVel nurse assessed the injury and determined the employee should receive medical treatment. Since the injury was musculoskeletal and within triage protocols for telehealth, the employee

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