Telecare, managing over 2,000 mobile lines across 150+ locations, struggled with manual processes, invoice reconciliation, and inconsistent provider support . After partnering with vCom, they centralized device inventory, invoices, and orders in vManager, eliminating reliance on unstable carrier portals. Automation tied employee data to each order, streamlined ticketing, and optimized plan configurations to prevent costly overages. This transformation saved $254,000 annually, reduced per-device costs, and saved over 500 hours monthly in ticket resolution and AP allocation. With greater visibility and governance, Telecare improved efficiency and freed IT staff to focus on strategic initiatives.

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