TECHNOLOGY SOLUTIONS PROVIDER | CASE STUDY MN ALE ARNING.COM © 2018 by Michaels & Associates Docntrain, Ltd. dba Michaels & Associates A three-year, four-phase re-engineering and change management initiative that needs training and documentation at each phase Assistance to design, develop and deliver the multi-phased training CHALLENGES Develop templates to ensure a consistent learning experience Analyze new information at each phase and determining the fastest, most effective way to train the U.S. employees Work in subcommittees to identify learning objectives, business issues and impact of the updated processes Compose a style guide to help

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