Case Study

Team Select and LogicGate: Managing Change

Team Select and LogicGate: Managing Change

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"The challenge was to make that situation scalable...We didn't have a tool to maintain the situation in one searchable place." At most companies, change is constant. The only question is whether it happens slowly, quickly, or all at once. When evolution happens in an instant, companies must evaluate their current processes and procedures to ensure they have a scalable model in place as growth occurs. Such was the case when the compliance process evolved at Team Select Home Care, where Susan Valocchi and Amy Hoffmann serve as Director of Compliance and Director of Strategy and Analytics, respectively. Amy explains: “When Team Select was a smaller company, we relied upon one person’s considerable experience and knowledge to handle risk and com

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