Case Study
Tawuniya: Speeds claims processing and delivers superior customer service with enhanced content management
Tawuniya: Speeds claims processing and delivers superior customer service with enhanced content management
Share this The Company for Cooperative Insurance (Tawuniya) is a multi-line insurance carrier based in Riyadh, Saudi Arabia. Founded in 1986, Tawuniya provides insurance for individuals and corporations, and offers automobile, marine, property and casualty, medical and engineering insurance. Business challenge When things go wrong and you need to make an insurance claim, it should be quick and hassle-free. How could Tawuniya deliver the speedy, stress-free and top-quality service that customers expect? Transformation Tawuniya teamed up with Saudi Business Machines to digitize and centralize content with IBM Enterprise Content Management software, giving staff fast access to information they need to work effectively. Tawuniya Speeds claims processing and delivers superior custom