Case Study

TASKAJI Inc. is deploying Fujitsu’s AI chat-bot to enable a better user experience and boost self-service resolution rates

TASKAJI Inc. is deploying Fujitsu’s AI chat-bot to enable a better user experience and boost self-service resolution rates

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Fujitsu have been a great help because they work with us on our level with a sense of speed, providing us with reliable advice on what steps we should take and what we should give priority to. TASKAJI Inc. is deploying Fujitsu’s AI chat-bot to enable a better user experience and boost self-service resolution rates for its housekeeping services. shaping tomorrow with you At a glance Country: Japan Industry: Services Website: www.taskaji.jp Challenge The TASKAJI Inc. website could not provide users with an easy mechanism to answer their questions. The company needed a new service that could deliver a better self- service resolution rate without increasing the burden on operations. Solution Fujitsu introduced an AI chat-bot which provides customers with a fast and accurate ser

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