Taming the Wild West of Content to Change the Lives of Service Sector Employees Across New ZealandVicky Walker (team leader of the Resource Design team), Gary Bowering (Marketing Manager), and Clinton Ruddle (UX/UI Designer) spend their days making sure ServiceIQ’s front-line staff have everything they need to do their jobs — and achieve the company’s mission to build a world-class New Zealand service industry through skilled and qualified people. As an ITO (industry training organization), ServiceIQ facilitates on-the-job training for employees in the service sector. Selling these programs is less about money (the programs are paid for by the New Zealand government), and more about making employers and employees aware of and excited about the opportunities. An important part o

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