Case Study
Taking steps toward a CRM vision, and away from inefficient legacy systems
We help nonprofits become more efficient and effective. TeamHeller.com 510-841-4222 x 153 Modernization Challenge The Evangelical Alliance Mission is a missions agency that assists churches to send missionaries to work in evangelism, church planting, community development, healthcare, education, social justice, business as mission and many other areas worldwide. With more than 575 TEAM missionaries and staff in more than 35 countries, the organization faced several issues as it continued to grow and expand on its mission: • Inadequate Legacy Functionality: TEAM was working with outdated technology at the center of the organization architecture. • Complex Customized Configuration: Over the years, their existing system had been extensively customized to the point that re