When The National Brain Tumor Foundation in San Francisco merged with The Brain Tumor Society in Boston to form The National Brain Tumor Society (NBTS), the newly formed organization faced two big challenges: • Merging overlapping Raiser’s Edge® donor databases, home grown client and case management systems, and call center solutions for a more effective, consolidated solution. • Providing constituents a coordinated, positive experience as they interact with three core departments — Development, Client Services, R e s e a r c h — across two offices. Heller Consulting helped NBTS merge their databases and practices into a single approach. When NBTS was ready to take the next step, the Heller team completed a thorough assessment and determined the need for a cloud-based sys

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