1 Case Study T-Systems Business issue With three large data centers located in South Africa, the company, with a growing cloud hosting services presence, realized that it needed a network performance monitoring solution that could help in managing the growing complexity of its operations. It's current solution did not offer the full functionality or capabilities critical to identifying root cause issues or resolving performance issues and incidents. The company was seeking to be more agile with complete visibility into its infrastructure and environments. Solution benefits T-Systems, with Accedian's SkylightTM, now has a performance management solution that: • Offers proactive performance monitoring of the network, applications, and Web services, measuring critical network

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