Case Study
Sysmex Europe Drives Product Adoption & Customer Advocacy with Eurekos LMS
Learn how Sysmex optimized their face-to-face training with an online learning portal — reaching more customers, with richer content, for superior loyalty. Sysmex Europe Drives Product Adoption & Customer Advocacy with Eurekos LMS case studyTable of CONTENTS PAGE 3 4 7 8 Introduction Challenge: Decentralized training, inconsistency and a growing demand Goals: Transform and upgrade the customer learning experience Solution: Significantly expand self-paced training with a learning portal Results: A one-stop learning shop that creates lifelong customer advocates15Copyright © 2019 • Eurekos.com Sysmex Europe Drives Product Use & Customer Advocacy with Eurekos LMS | 3 Introduction Looking to maximize customer loyalty and expand their product applications, Sysmex Europe was ready to t