Case Study
SYNQ3 will serve you now
SYNQ3 will serve you now Bandwidth, innovation creates convenience in restaurant industry SYNQ3 Restaurant Solutions synq3.com • Technology-enabled services company based in Colorado Springs • Virtual contact center for restaurant industry • Front-end ordering and backend fulfillment solutions • Processes billions in sales for thousands of restaurants Challenges • Quickly scale operations to meet COVID-19 demand • Consolidate from regional carriers to one national solution • Scalable network to handle analytics, AI • Process voice/video calls on network Solutions • Lumen® MPLS/IP VPN Network and Dedicated Internet Access for call volume and web interaction • Lumen® Contact Center Services (CCS) for voice, routing and analytic services • Custom solutions for sharing call volume with