Case Study
SymphonyAI takes center stage as the preferred IT service management platform for Infogain’s digital transformation
SymphonyAI takes center stage as the preferred IT service management platform for Infogain’s digital transformation
Infogain, a global digital platform and software engineering company with over 6,000 employees, selected SymphonyAI as its preferred IT service management (ITSM) platform to support its digital transformation. SymphonyAI’s AI-powered ITSM solution delivers agile, scalable, and secure service management with features like no-code/low-code customization, persona-based dashboards, and robust asset management. This partnership enables Infogain to automate IT workflows, accelerate service request resolution by up to 50%, improve visibility and control over IT assets, and enhance user experiences across its global operations in travel, retail, insurance, and technology sectors.