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Swisscom Mobile Optimizes Customer Service with EAI

Swisscom Mobile Optimizes Customer Service with EAI

TIBCO Software
Pages 2 Pages

“This project makes customer service in the call centers far easier and replaces several applications that were not completely interconnected.” SWISSCOM MOBILE Switzerland’s leading provider in the Swiss mobile communications market. SUCCESS STORY Swisscom Mobile Optimizes Customer Service with EAI In the late 1990s with the boom in new technologies, Swisscom Mobile enjoyed explosive growth. But this growth left its mark on the company’s IT

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