MAIF Improves Knowledge and Customer Service with Spotfire Clear understanding of portfolio offerings, product preferences, claims service needs CHALLENGE “We needed to give our business users easy access to data and the ability to manipulate it easily to get the most out of their daily work,” says Stéphane Renoux, project manager in MAIF’s information systems department. “You can imagine that an organization of our size has long used business intelligence tools. The problem with those solutions is their technicality. For reporting and tables, these solutions are fine, but when the objective is visual analytics without imposing technical prerequisites, difficulties arise.” SOLUTION In search of an analytical solution capable of producing visual representations to simplify data ex

Join for free to read