Surrey County Council provides payroll services for 393 schools throughout the county, processing in excess of one million pay slips every year. School bursars were submitting monthly payroll data on paper forms to the county’s payroll bureau for processing. The payroll information was sent via postal mail. Surrey’s payroll administrators would then manually enter the submitted handwritten data into the SAP system. This process was time- consuming and had potential for errors. Tasked with reviewing the efficiency of its business operations growing demand for services, Surrey’s Shared Service Center chose Winshuttle software to automate processes with the aim of being more efficient. Challenge Surrey County Council utilized SAP to administer payroll, and needed a tool with smart in

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