Orlando is a vibrant city with over a quarter of a million residents. It is one of the world’s fastest-growing cities and is a popular travel destination. The City of Orlando has 3,000 employees across many departments, including City Hall. With an employee base of this size, automating operational procedures is a necessity. Challenge For 10 years, the City of Orlando had been using Lotus Notes for many of its internal applications, including email, and complimentary applications to vendor-supplied HR, payroll, and finance functions. More than 40 processes in Lotus Notes were used by the city’s 3,000 employees. While this system was functional, the city decided to move away from Lotus Notes email and the expense of maintaining the Lotus Notes client and server licenses. To cut co

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