Sun Life Financial improves business continuity with out-of-the-box HP Service Manager solution
Sun Life Financial improves business continuity with out-of-the-box HP Service Manager solution
1 Pageshp.com/go/software Share with colleagues Brief 2015 Awards for Customer Excellence Honorable Mention Craig McLaughlin, Sun Life Financial Sun Life Financial improves business continuity with out-of-the-box HP Service Manager solution High-level overview: Using HP Service Manager on a foundation of HP Universal Discovery, Sun Life Financial realized the following benefits: • Increase global business continuity through common processes • Provide complete support of industry regulations with ITIL-compliant HP Service Manager • Greatly increase successful audit results and reduce risks • Reduce time for on-boarding new Service Manager users by 75% (from one day to one hour) saving significant costs in a company of 20,000 employees worldwide • Improve security by collapsing
