Customer Profile Sun Communities, Inc. owns and operates manufactured housing communities and recreational vehicle resorts located in 27 states throughout the United States. Sun Communities’ portfolio boasts over 70,000 developed sites, and recently announced an upcoming acquisition which is expected to grow the company by a third of its current size. Established in 1975, Sun Communities became a publicly owned corporation in December, 1993. The company is a fully integrated, real estate investment trust (REIT) listed on the New York Stock Exchange under the symbol: SUI. Business Challenges When VP of HR, Marc Farrugia, joined Sun Communities, he received a two inch binder of new hire paperwork—a tangible confrontation of its manual hiring process that needed a boost of efficie

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