Case Study

Sun Communities

Sun Communities

Sun CommunitiesMAILROOM MOVES TO FRONT-OF-HOUSE Sun Communities is a premier provider of manufactured home communities and RV resorts with a portfolio of over 90,000 sites across 30 states. Carla Szpunar of Interior Components re-imagined a mailroom from the ground up for Sun’s corporate office. The mailroom receives a high volume of packages every day. Each community is responsible for gathering incoming deliveries for their department and preparing a large quantity of outgoing packages and letters. “One of my guiding principles,” says Carla, “is that I am not just out to sell the most furniture. My goal is to reduce the number of steps required by my client’s employees to complete their tasks.” Through careful observation and planning, Carla greatly increased work flow efficie

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