IMPROVING SALES THROUGH LEAN Summertree is a minority-owned business that specializes in creating finely crafted baby and children’s furniture. The company’s products are high-end; each piece is individually made using “old world wood working techniques, ” and then personalized with custom hand rubbed finishes. The company has 25 employees and is located in Riverside, CA. Challenge Summertree was experiencing an increased interest in their products, but was having difficulty meeting all of their current orders. Workflow issues were cited across all departments due to unorganized processes and a lack of a strong infrastructure. The company would not be able to increase sales from new orders unless they could manage the current demand and retain their key customers. Solution Summertre

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