Streamlining Staff Dispatch & Requisitions
Streamlining Staff Dispatch & Requisitions
3 PagesStreamlining Staff Dispatch & Requisitions www.qliqsoft.com Customer Success Story American Health AssociatesAmerican Health Associates Streamlines Staff Dispatch and Requisitions with Qliq SITUATION American Health Associates is one of the country’s largest clinical laboratory organizations servicing the long-term care industry, with staff touching over 3,500 nursing homes across the Eastern United States. American Health has a remote team of phlebotomists who visit these facilities regularly to collect and process specimens for patients. BACKGROUND Staff members were dispatched manually by telephone and relied heavily on fax machines to process requisitions and other paperwork. While adequate, neither of these processes were efficient means of facilitating the organization's
