Streamlining secure communications across the continuum of care
Streamlining secure communications across the continuum of care
5 Pages1 SUCCESS STORY Streamlining secure communications across the continuum of care Administrators of a San Diego-based group practice with more than 20 locations and facilities were aware that their organization’s clinical communications processes were in need of updating. First, they were concerned about the possibility that staff were sometimes sending text messages with protected health information (PHI) via unsecure personal mobile devices. Ensuring compliance with HITECH and HIPAA regulations and reducing the risk of security breaches were top priorities for the group. Second, both administrators and care providers wanted to move from using older technology, such as pagers for clinical communication s, to using the mobile devices that the providers were already relying on for ot
