White Paper

Re-wiring financial services operations for a bold future

Re-wiring financial services operations for a bold future

Pages 14 Pages

ServiceNow’s Financial Services Operations leverages a BIAN-compliant banking service framework to unify and automate critical processes such as case management, card operations (open/close, credit limit changes, block/unblock), and payment operations (error handling, claims, approvals) on a single platform. This approach enables seamless integration of customer, reference, and transactional data across checking, savings, credit card, loan, mortgage, deposit, and investment accounts, as well as payment and stock transactions.

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