The Community Mental Health Authority of Clinton, Eaton, and Ingham Counties (CMHA-CEI) in Michigan, faced with outdated systems and manual processes, embarked on an overhaul of their Human Capital Management (HCM) systems amid the pandemic. They selected Oracle's HCM, ERP, and EPM solutions to streamline payroll, recruitment, benefits, and absence management, benefiting over 1,000 employees. The implementation, led by Metaformers, improved efficiency, reduced errors, and enabled remote work capabilities. The project emphasized integration, automation, and self-service, significantly enhancing employee and administrative experiences.

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