engagement profile © 2015 Marchment Hill Consulting All Rights Reserved Page 1 Strategic sourcing decision for large regional water company the challenge A regional water company had a goal of reducing their costs and engaged MHC to assess whether outsourcing their Maintenance function would provide tangible cost benefits. The main challenge was to assess four short-listed respondents (plus an internal, ‘insourced bid’) from a Request For Tender (RFT) and select one that would meet a wide range of predefined qualitative and quantitative criteria from the client. The process was made precipitously difficult by the variability of responses and operational models proposed without extensive precedence (i.e. there was risk in the bid’s ability to achieve performan

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