Case Study
Strategic Atlassian Solutions serve as Building Blocks for Builders
Case Study Strategic Atlassian Solutions serve as Building Blocks for Builders ©2020 Praecipio Consulting Strategic Atlassian Solutions serve as Building Blocks for Builders 1 Overview Our client, a Top 10 U.S. Homebuilder and Fortune 100 Fastest-Growing company, was looking for help regarding asset management, reporting, and guidance around best practices. There was a great lack of experience for the Admin who oversaw these internal tools, most notably Jira Service Desk. The Challenge Within every organization, “turnover” is undoubtedly an issue that can cause a slope of disconnect on both a micro and macro level. In this particular case, our client dealt with the pain of bringing in new employees to take ownership of their internal Atlassian ITSM/ITAM tools. These tools wer