The Challenge Steward Health Care wanted to reduce patient length of stay and improve the overall patient experience. The organisation found the balance was off between a patient’s length of stay and them receiving clinical care, and administrative inefficiencies meant a significant amount of downtime. For example, the time taken for a lab result to come back and when the doctor would then see the patient, or when the decision was made that the patient could be discharged and then the patient actually was discharged. They decided to approach Insight to build a pilot application for a length of stay monitoring system that aimed to drive a better quality of care while managing their hospitals more cost effectively. Insight needed to construct a robust, unified data platform to confor

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