CASE STUDY | Steward Health Care 1 Steward Health Care Hospitals, by law, have to record, collect, and maintain a lot of data. For Steward Health Care, the largest forprofit private hospital operator in the United States, all that data represented a massive opportunity, and a big question: How can they use predictive analytics, artificial intelligence (AI) and machine learning to drive value from all of this data? The responsibility to find an answer to this question fell to Erin Sullivan, the Executive Director of Information Systems and Software Development at Steward Health Care. Erin was tasked with improving operational efficiency among Steward’s network of 38 hospitals in the United States, with an eye toward reducing costs. In order to focus their efforts, Steward He

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